Protection Plan Waiver Terms & Conditions

Eligibility:

  • The option to waive the protection plan is available exclusively for Max Value Lockers, Mail Box Units, and Student Savers.
  • This waiver option is not applicable to any other unit types.

Process:

  • Online Payment: Customers who complete their rental with an online payment will receive a credit on the subsequent invoice for total cost of the $14.95 plus applicable taxes.
  • Online Reservation: For customers reserving online, any protection plan added during the reservation process will automatically be removed from the final invoice when completing rentals with a Vaultra representative.

Conditions:

  • Credits from waived protection plans will be applied to the next billing cycle and cannot be converted to cash or transferred.
  • This offer is only applicable on Max Value Lockers, Mail Box Units, and Student Savers while quantity last.
  • Protection plan for a Max Value Lockers, Mail Box Units, and/or Student Saver unit cannot be combined with existing protection plan for larger units for existing customers.
  • Vaultra Storage is not liable for any lost or damaged packages delivered to the facility.
  • Customer must sign a Protection Plan Exemption Form to be eligible to waive the protection plan

For more information or assistance, please contact our customer service team.