Promotional Terms

Applicability: These terms and conditions apply to promotional offers provided by various Vaultra Storage locations.

Customer Agreement: By participating in any of the promotions offered by Vaultra Storage, customers agree to abide by these Terms.

Promotion Validity: Promotions are time-limited and may have specific start and end dates. They are subject to change and apply to select units. Please check with your facility for available discounts.

Location Specific Promotional Exclusivity: Some promotions apply exclusively to specific locations.

Automatic Application: In some cases, promotional benefits like free four weeks are automatically applied upon fulfilling certain criteria (e.g., sign-up for 8 weeks or more, with payment for non-discounted weeks obtained).

Onsite Promotions: Locations may offer different promotions when customers visit the physical site.

Conditions for New Customers: Some promotions may have specific conditions that apply to new customers or are only applicable to said persons.

Admin Fee: Certain locations offer the benefit of waiving the administrative fee.

Price Match: Valid only for units of the exact same size and features. The competing quote must also come from a self-storage provider within a 10-kilometer radius of select Vaultra Locations. Available for new customers only, subject to availability.

Available for new customers only
Inclusion of additional promotions, subject to discretion of Vaultra staff at time of rental

Refer + Earn: Eligible for new customers only. Bonus amount: $100 for larger units (5×10 and larger), $50 for smaller units. Referral bonus payment is contingent on 8 weeks of rental by referred customer.

Lunar New Year Special: This discount is exclusively available at Vaultra Storage Markham for our 5×5 Climate-Controlled Sky Lockers and Stacked Units.

Moving & Storage Bundle Discounts and Availability: Promotions apply to specific units, are subject to availability, and cannot be combined with other offers. Discounts are available for both move-in and move-out fees, and advanced booking is required for all promotions. Please note that our item plan doesn’t have insurance cover. Customers may request a confirmation letter for plan cancellations. This document, bearing our company name, serves to affirm the cessation of recurring credit card charges and can be delivered automatically via email or upon customer request.

Terms & Conditions for Vaultra Storage Moving & Storage Bundle

The following terms and conditions apply to Vaultra Storage’s complimentary Moving & Storage Bundle.

Eligibility:
- The free moving service is available only for customers moving into a Vaultra Storage unit.
- This offer applies to storage unit rentals with a maximum size of 10×10.
Minimum Stay Requirement:
- A commitment of at least 32 weeks (approximately 8 months) is required to qualify for this service. Any early termination of this period may result in charges for the moving service.
Availability:
- The moving service is subject to availability. Vaultra Storage reserves the right to provide the service based on the schedule, staffing, and resources available.
Move-In Only:
- The complimentary moving service is offered for the initial move-in to the storage unit only. Additional moves or relocations will be subject to regular service rates.
Scheduling:
- Once eligibility is confirmed, our team will work with you to arrange a convenient moving date. Please note that scheduling is based on a first-come, first-served basis and may require flexibility to accommodate demand.
Service Area:
- The free moving service may be limited to specific geographical areas. Customers are encouraged to confirm eligibility for their location with their Vaultra Storage representative.
Service Limitations:
- Vaultra Storage reserves the right to refuse or limit the service in cases where the move includes items prohibited by our storage policies, unsafe or hazardous materials, or items that exceed standard weight or size limits.
Changes to Terms:
- Vaultra Storage may amend these terms and conditions at any time. Customers will be notified of any changes that may impact their reservation.

Moving & Storage Buy 4 Weeks Get 4 Weeks Free:

Eligibility:
- This promotion is available to new customers who purchase our moving and storage bundle.
- The offer applies to standard storage units and is subject to availability at participating Vaultra Storage locations.
Minimum Rental Period:
- To qualify for the promotion, customers must commit to a minimum rental period of 8 consecutive weeks.
- The first 4 weeks will be billed at the regular rental rate, and the subsequent 4 weeks will be provided free of charge.
Payment Terms:
- Payment for the first 4 weeks must be made in advance to activate the promotion.
- Additional fees may apply for optional services such as insurance, packing materials, or special handling.

Subject to Change: These terms and conditions are subject to change, and customers are advised to check with the specific location for the most up-to-date information on promotions and offers.

Please note that the promotions are specific to each location, and the terms and durations of the promotions may vary.