News /Press

Back to News / Press

Covid-19 Update – Our Commitment to You

01-14-2021

To the Public & our Valued Customers,

 

As the COVID-19 situation continues to change and evolve, rest assured that we at Vaultra are doing everything to ensure the health and safety of our staff and customers. We are monitoring all announcements and updates from the Provincial Governments in helping us be proactive and compliant. We intend to follow all guidelines set forth and remain open or closed when mandated.

 

To response to current developments, we will no longer accept walk ins to our office, effective immediately and enforced until lockdown is lifted. Our sites remain staffed and we are available to make appointments via telephone and email. Note only one customer will be allowed in the office at all times and masks or facial coverings are mandatory (nose and mouth covered) for all visitors at all of our facilities.

 

Existing customers may make payments online through our website or over the phone. The facility remains available for access of your storage units during gate access hours. Curbside pick up is available for merchandise purchases by phone.

 

We continue to enforce strict cleaning and sanitization protocols and we encourage our members of the public and customers to follow health guidelines and maintain social distancing as you plan your visit to a Vaultra facility.

 

Thank you for your continued support and please feel free to reach out to us if you have any questions or concerns.

 

Regards,

Prakash Gunasingham

Partner & Co-Founder