My experience with Vaultra Storage Toronto has been great! I have a few units there and have been doing business with Vaultra for a few years. The facility is very clean and well-maintained, which was an essential factor in my decision to use this facility. The staff is friendly and professional too. I have mainly dealt with Cindy; she is excellent. She is professional and kind and has always been quick to offer helpful suggestions for any of my storage needs. I have recommended Vaultra Storage Toronto to my friends when they needed a storage space.

Roshi, the manager at Castlefield, was exemplary in his management style and customer service. His ability to ensure a smooth start to the temporary storage of my home contents minimized the inevitable stress a move creates. When I did eventually require a smaller unit and then ultimately no unit, each step was handled by his staff courteously and efficiently. The physical facility is incredible in its ease of entry, cleanliness, security and staff oversight, when I had any questions.

I have been looking for a storage facility and read good reviews about this place. I wanted to hire them for the door to door service. But I'm convinced that these reviews must be fake because no one ever answers their phone or returns messages. The customer service is worse than terrible, it's completely nonexistent!!! Disappointed
Edit: Maybe 🤔 just listen to phone messages? Funny how it only took one ☝️ hour to respond to a bad review but no one responds to actual real requests for service. I'm no longer interested.

I was looking for a small storage space not far from home for winter gear and some of my craft materials. The Castlefield location is very impressive, new and modern with lots of storage options. Cindy was great, excellent customer service - she showed me a few options within my budget and answered all the questions. She also gave me the first month free. It's a reasonably priced storage, very spacious with great security and climate control. Strongly recommend.

I’ve had a wonderful experience with the staff at Vaultra. We’ve had some last minute storage booking needs that they facilitated speedily. They’ve assisted us with missing equipment and we’re wonderful and understanding at drop off. Would highly recommend to anyone who finds moving stressful. Made a rough day, a lot better.

	1 Week	2 Week	3 Week	4 Week	5 Week	6 Week	7 Week	8 Week
20 bins	$120	$160	$200	$240	$280	$320	$360	$400
30 bins	$180	$240	$300	$360	$420	$480	$540	$600
40 bins	$240	$320	$400	$480	$560	$640	$720	$800

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